Privacy Policy

We collect only what we genuinely need to operate our products. This includes: • Account information (name, email address) when you register for a Muqira product • Usage data to improve product functionality (aggregated and anonymised where possible) • Support communications when you contact us • Payment information, processed securely through third-party providers (we never store card details) We do not collect data to build advertising profiles. We do not sell your data. Ever.

We use the information we collect to: • Operate and improve our products • Send transactional emails (account confirmations, receipts, important product notices) • Respond to support requests • Understand aggregate usage patterns to guide product decisions We will not use your email for unsolicited marketing without your explicit consent.

Muqira does not sell, rent, or trade your personal data with third parties. We work with a small number of trusted service providers (hosting, payment processing, error monitoring) who process data on our behalf under strict data processing agreements. These providers are prohibited from using your data for any purpose other than providing services to us.

Depending on your location, you may have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Export your data in a portable format • Withdraw consent for data processing To exercise any of these rights, contact us at privacy@muqira.com.

We use essential cookies required for our products to function. We do not use third-party tracking cookies or advertising cookies by default. Analytics cookies, if used, are privacy-preserving and do not identify individual users. You can opt out at any time via our cookie settings.

We retain your data for as long as your account is active, or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal compliance purposes.

For privacy-related inquiries, contact our team at privacy@muqira.com. Muqira Technology Remote-first · Worldwide hello@muqira.com